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Privacy Policy

Table of Contents

Effective Date: October 8, 2025

Clean Slate Docs (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide to us when using our website, completing our forms, or communicating with our team. By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

Clean Slate Docs collects personal information that you provide directly to us, as well as information automatically collected through your use of our website.

a. Information You Provide Directly

  • Contact Information: Name, email address, phone number, and mailing address.
  • Identity Information: Information such as your date of birth or details related to your criminal record for eligibility assessment.
  • Service-Related Information: Information you provide when completing forms, booking calls, or communicating with us about expungement or record-sealing services.
  • Financial Information: Payment details and billing information when making payments for our services through our secure payment page.
  • Call Information: Information shared during phone consultations scheduled via Calendly.
  • Form Submissions: Data collected through Tally forms, Calendly bookings, and our website contact page.

b. Information Collected Automatically

  • Device Information: IP address, browser type, operating system, device identifiers, and other technical data automatically collected when you visit our website.
  • Usage Information: Pages visited, links clicked, and time spent on our site.
  • Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies to improve user experience and website performance. You can manage your cookie preferences through your browser settings.

Legal Basis for Processing Personal Information

Clean Slate Docs processes personal information based on the following legal grounds:

  • Consent: When you provide explicit consent, such as submitting forms or agreeing to communications.
  • Contract Performance: When processing is necessary to fulfill our agreement with you or to take steps before entering into a contract.
  • Legal Obligation: When processing is required to comply with applicable laws or legal processes.
  • Legitimate Interests: When processing is necessary for our legitimate business interests, provided that your rights are not overridden.

How We Use Your Information

Clean Slate Docs uses your information for the following purposes:

  • Providing Services: To evaluate eligibility for expungement, prepare required documentation, and manage your case.
  • Communication: To respond to inquiries, confirm consultations, send updates, and notify you about changes to our services.
  • Payment Processing: To process and manage payments securely through our website.
  • Website Analytics: To analyze website performance and improve user experience.
  • Marketing Communications: To send updates about services, offers, or resources. You may opt out at any time.
  • Legal Compliance: To comply with applicable laws and protect the rights and safety of Clean Slate Docs, our clients, and others.

Sharing of Your Information

Clean Slate Docs may share personal information in the following situations:

  • With Service Providers: Including Tally (form management), Calendly (scheduling), and payment processors. These third parties are required to protect your information and use it only for authorized purposes.
  • For Legal Reasons: If required by law, legal process, or government request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

We do not sell your personal information to third parties.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer required, it will be securely deleted or anonymized.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access and request a copy of the personal information we hold about you.
  • Correct inaccurate or incomplete information.
  • Request deletion of your personal information, subject to legal exceptions.
  • Object to or restrict the processing of your information.
  • Withdraw consent where processing is based on consent.

To exercise your rights, please contact us using the information in the “Contact Us” section below.

Consent to Collection and Processing

By providing your personal information to Clean Slate Docs, you consent to its collection, use, and processing as described in this Privacy Policy. You may withdraw consent at any time by contacting us, though this may affect our ability to provide services.

Security of Your Information

Clean Slate Docs implements administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, or disclosure. While we take every reasonable precaution, no data transmission or storage system can be guaranteed 100% secure.

Data Breach Procedures

In the unlikely event of a data breach, Clean Slate Docs will promptly assess and mitigate any risks. We will notify affected individuals and relevant authorities as required by law.

Cookies and Tracking Technologies

Clean Slate Docs uses cookies and similar technologies to improve website performance and user experience.

You can manage or disable cookies through your browser settings. Please note that some features of the website may not function properly if cookies are disabled.

Third-Party Data Sources

We may receive information from trusted third-party sources such as marketing partners or affiliates to enhance our services and client experience. This information is combined with data collected directly from you and handled in accordance with this Privacy Policy.

Automated Decision-Making and Profiling

Clean Slate Docs does not engage in automated decision-making that significantly affects clients. If this changes in the future, we will update this section and provide notice to users.

Industry Regulatory Disclosures

Clean Slate Docs complies with applicable privacy, consumer protection, and record-sealing regulations in the jurisdictions where we operate, including Ohio, New Jersey, Maryland, Illinois, and Michigan.

Third-Party Websites

Our website may link to external websites (such as court or government resources). This Privacy Policy does not apply to third-party websites, and we are not responsible for their privacy practices. We encourage you to review their respective privacy policies.

Children’s Privacy

Clean Slate Docs does not knowingly collect personal information from children under 13. If you believe your child has provided us with personal data, please contact us immediately. We will delete such data as required by law.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with the revised “Effective Date.” Continued use of our website after changes means you accept the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Clean Slate Docs

Email: hello@cleanslatedocs.com

Website: cleanslatedocs.com

Phone: +1 301 872 3160

Mailing Address: 1738 Elton Road Suite 324, Silver Spring, MD 20903